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Telecom's Wifi hotspots keep you connected! There are currently 70+ Wifi locations around Rarotonga which you can connect to, using your Wifi capable device, to stay in touch with friends and family, browse the internet or run applications..
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» What do you need to use the e-WiFi service?
» Which e-WiFi Credit is right for you?
» Where Can I Purchase e-Wifi Credit?
» What do you do to connect?
» Frequently asked questions
» Hotspot Locations
What do you need to
use the e-WiFi service?
All you need for internet access at a Telecom e-Wifi Hotspot is a WiFi
enabled device and to purchase e-Wifi credit.
• A WiFi enabled device
To use a hotspot, your computer must be configured with a WiFi certified radio, such as an external WLAN (wireless local area network) card or
an integrated wireless LAN capability as available on many laptops. WiFi
capability is now a standard feature on most new laptops being sold.
• An e-Wifi credit(s)
e-Wifi credit is available at many convenient locations on
Rarotonga including a number of hotels and retail stores. They can also
be purchased at the TeleShop in downtown Avarua Monday to Saturday or nearby at the Telecom Centre daily 7am to 11pm.
Which e-WiFi Credit is right for you?
e-Wifi Credit is available in four denominations based on the volume of data
that you want to transfer. The table below will help you decide which
card is right for you.
Credit Type Price Ideal For
50MB $15.00 Checking e-mails and occasional internet surfers
150MB $36.00 More frequent internet users
250MB $50.00 Frequent internet users that may require a number of larger
transfers
400MB $64.00 Heavy internet users that may require frequent transfers
All e-Wifi credit values will expire after 30 days from the time of
activation. Any remaining volume left on the credit at this point is
non-refundable.
Where Can I Purchase e-Wifi Credit?
e-Wifi credit can be purchased from all three of Telecom outlets plus any of our e-Service resellers. There are
currently over 20 resellers located around the island. Look for the blue e-Service signs!
What do you do to connect?
If you have purchased your e-WiFi credit and have a WiFi enabled device, then
it’s easy. When you’re in a Telecom Wireless Hotspot Area, simply log on
by following these four steps.
1. Launch your internet browser and go to https://wifi.oyster.net.ck to
access the login page.
3. Enter your 16 digit number and access code.
4. Follow the simple on-screen instructions.
Frequently asked questions
How can I tell how much data I have left on my e-Wifi credit?
To view your account usage statistics login to https://wifi.oyster.net.ck
and select “My Usage Statistics”.
Why am I prompted to change my access code?
This is so no other user can gain access to your internet session.You
should type in a new code that’s at least six characters long and made
up of both numbers and letters.
I think there’s a problem with coverage at a Wireless Hotspot. What
should I do?
The connection between your device and the internet is made via a radio
signal, which can be affected by a number of external factors. Telecom
has made every effort to ensure that you experience the best quality
service it can offer, however if you are having problems please call us
on 123 and let us know, so we can investigate the situation.
How secure is the service?
Although rigorous testing has been done Telecom’s wireless hotspot
service can’t offer guaranteed protection against viruses, the
interception or misuse of your data or other harmful occurrences. We
strongly recommend you protect your computing device through methods
such as a firewall and anti-virus software.
Need to know more?
If you have any more questions and want more information about our
e-WiFi service then please call 123 and a Telecom customer service
representative will be happy to help.
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